Technical Support

Primary College Email contact:
Primary Seminary Email contact:
System Requirements

Support Staff:

UDTS Nicky Story Mike Mickelson
Gail Hayes 
Moodle Admin

Nicky Story

UDTS Technical Support, Mediasite

Mike Mickelson

UD email, network, computers, internet

Josh Crowell

Classroom AV Support, Mediasite

Dr. Debra Stork

Associate Dean for Teaching and Learning


Faculty Resources:

Completion Tracking / Course Completion
Moodle Discussion

What's your issue?



The University of Dubuque uses Mediasite for recording classes. Mediasite Desktop Recorder can be installed at home or in the office to make recordings from your PC.

Recording at home or office (Mediasite Desktop Recorder):


General UD Technology Support:
  Resources from the Office of Technology
  Connecting to the internet on campusOpen this document with ReadSpeaker docReader
  Forwarding UD Email

Accessing Outlook on a Cell Phone
You can access your Outlook account on most Android, iPhone, BlackBerry and Windows Mobile phones. Instructions will vary depending on which phone you own. Start here for instructions: POP, IMAP and SMTP settings can be found in the Outlook web app. Login to, then browse to Options > See All Options > Settings for POP, IMAP, and SMTP access. The Microsoft Exchange server name is 
Academic software discounts -  journeyEd
Student Discount Guide
Last modified: Tuesday, July 20, 2021, 10:35 AM